At Claire Outfit, we are committed to delivering your order in a timely and efficient manner. Below is our shipping policy to ensure you have a smooth shopping experience.

1. Order Processing Time

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please review your order details carefully.

  • Processing Time: All orders are processed and dispatched within 1-2 business days from the date of order placement (excluding weekends and holidays).

  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods and Delivery Times

  • Shipping Method: We currently offer standard shipping for all orders. As we only accept Cash on Delivery (COD), delivery will be made by our trusted local courier partners.

  • Estimated Delivery Time:

    • Delivery within Local Area/City: 3-5 business days.

    • Delivery to Other regions: 5-7 business days.

  • Please note that delivery times are estimates and may vary based on factors such as location, weather conditions, or courier delays.

3. Shipping Fees

  • For international deliveries or special requests, shipping fees will be calculated at checkout and may vary based on your delivery location.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this to track your order and see the status of your delivery.

5. Delivery Attempts

  • Our delivery partners will make 2-3 attempts to deliver your order. If you are unavailable to receive the package at the time of delivery, a second attempt will be made. If the delivery fails on the second attempt, your order will be canceled, and no products will be provided.

6. Delivery Issues

  • If you experience any issues with your delivery, such as a delay or missing package, please contact us within 7 days of the expected delivery date at [email protected]. We will assist you in resolving any issues.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or remote addresses where delivery is not feasible.

8. Address Accuracy

  • Please ensure that your shipping address is complete and accurate when placing an order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

9. Lost or Damaged Packages

  • Claire Outfit is not liable for any lost or damaged packages during transit. If you receive a damaged item, please refer to our Return and Refund Policy to request a return or replacement.

10. Contact Us

For any questions or concerns regarding shipping, feel free to contact us at:

Email: [email protected]